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I realize the Saints offices at CHS Field aren’t open, so how do I get a hold of someone if I have a question?

There are several ways to get a hold of a Saints front office member. First, if you have their direct phone number or email don’t hesitate to reach out to them. Also, feel free to call our main line at 651-644-6659. We’ve had the main phone number forwarded to several of our staff members to help you out. Finally, if you would like to send an email go to saintsbaseball.com/team/contact and scroll to the bottom of the page under the section “Email Questions Regarding” and click on the department you have a question regarding.

When is Opening Day?

Opening Day is now scheduled for early July. As soon as a revised schedule is available you can find it at saintsbseball.com. Please stay in contact with this website, as any changes that are made to the schedule will be posted as soon as they are confirmed. Please know that the health and safety of our fans is our highest priority and we will be conducting business in accordance with any actions or regulations set forth by governmental and public health authorities.

What happens if I purchased a ticket for a game in May or June that wasn’t played OR I purchased a ticket for a game in July or August and now that is no longer a home game because of a schedule change?

Our staff will do all they can to get in touch with everyone who has purchased a ticket for a home game that is no longer played. We will offer various options for ticket buyers including exchanging your tickets at the box office for any 2020 regular season home game or, if necessary, a 2021 home game.

What if my organization purchased group tickets and a meal, but that game is not being played?

Your group representative will be in touch with you to work out a new date. If a new date can’t be agreed upon, we will work with you to secure a date for the 2021 season once that schedule becomes available (usually in October or November).

What if I purchased tickets from a secondary ticket reseller like StubHub or Seat Geak?

While we always encourage people to purchase tickets directly through us at saintsbaseball.com, calling us at 651-644-6659 or visiting us in person, we realize that sometimes our fans purchase tickets from secondary market reseller sites like StubHub, Ticket King, Seat Geek, etc. Tickets that have been purchased from a secondary market reseller cannot be refunded by the Saints because the Saints weren't a party to the transaction. If you purchased tickets from a secondary market reseller for a Saints game in May or June, we recommend you contact them directly to discuss your options for that purchase. 

Once the ballpark re-opens will there be attendance restrictions?

Unfortunately, we don’t have an answer for this question yet. We can, however, assure you that we will adhere to any, and all, local and state governmental restrictions, and will follow the guidance provided by both the CDC and Minnesota Department of Health. Ensuring the health and safety of our fans, players, coaches, staff and community neighbors is our top priority and will guide our decision making process.

What measures will the Saints take at CHS Field to provide a clean and healthy environment for the fans?

The Saints have always provided a clean and healthy environment for their fans at CHS Field. With that said, we are seeking guidance from, and will work cooperatively with, a group of partners, leaders in their respective industries, including Ecolab, Marsden Building Services, HealthPartners, Twin Cities Orthopedics, and Professional Sports Catering, to implement a plan for CHS Field that will ensure that CHS Field meets, and exceeds the guidelines provided by the CDC, MN Department of Health.

What safety measures will be taken in CHS Field’s concession stands?

Professional Sports Catering, CHS Field's food service provider, has developed a Post COVID-19 Plan following the guidance of the CDC, which considers technological improvements (cashless purchasing, kiosk ordering, and mobile options) operational adjustments (line spacing, stations), culinary strategies (enhanced kitchen sanitization, prepackaging, optimized menus) updated service approaches (grab n go, self-service), and staffing (check in protocols, COVID-19 related training). We promise you that our gates will not open for baseball before all necessary precautions have been taken.

Will you require fans to wear a mask?

We want fans to feel as comfortable as possible when enjoying a game at CHS Field. The CDC recommends that people wear masks when going out in public, so we encourage our fans to follow the direction of the experts. We will take all necessary precautions and provide our guests various disinfectant and sanitization stations around the ballpark, but if you would like to bring your own health related items to the ballpark please feel free to do so.